Legal
Batth Finance is a credit representative (Credit Representative Number 572451) of LMG Broker Services Pty Ltd ACN 632 405 505, Australian Credit Licence 517192.
Draft for legal review. Placeholder wording only, not legal advice. It must be reviewed by a legal or compliance adviser before launch.
This Credit Guide tells you who we are, what we do, how we are paid and how to complain. We give it to you before we provide credit assistance, together with the LMG Broker Services Pty Ltd Credit Guide. Please read both and keep them. [Version and date to be confirmed.]
Batth Finance [Batth Finance legal entity name and ABN to be confirmed] is a credit representative (Credit Representative Number 572451) of LMG Broker Services Pty Ltd ACN 632 405 505, Australian Credit Licence 517192. Contact: Suite 25, Level 3, 21 Cityside Drive, Mickleham VIC 3064. Phone +61 452 210 013. Email info@batthfinance.com.au.
LMG Broker Services Pty Ltd ACN 632 405 505, Australian Credit Licence 517192 [licensee address and contact details to be confirmed]. Batth Finance is authorised in writing by the licensee to engage in credit activities on its behalf [authorised credit activities to be confirmed]. As between the licensee and you, the licensee is responsible for our conduct in providing credit assistance, and you have the same remedies against the licensee as against us.
We provide credit assistance under the National Consumer Credit Protection Act 2009 (Cth). We help you understand, compare and apply for home, car, personal and business loans from the lenders available to us through our licensee. We do not lend money. Batth Finance does not make the credit decision; the lender does, after its own assessment. An enquiry is not an application or an approval. Business-purpose loans are generally not regulated by that Act and the protections below may not apply to them [scope to be confirmed].
Before we suggest or help you apply for a loan we must make reasonable enquiries about your requirements, objectives and financial situation, verify your financial situation and assess whether the loan is not unsuitable for you. We must not suggest or help you apply for a loan that is unsuitable. You can ask for a free copy of our preliminary assessment at any time within 7 years; we provide it within 7 business days if you ask within 2 years, otherwise within 21 business days. When we provide credit assistance for a home loan we must act in your best interests and give priority to your interests where there is a conflict.
[To be confirmed whether Batth Finance charges you any fee or charge.] If we charge a fee we will give you a quote, which you sign and date, before we provide credit assistance, and the fee is confirmed in your proposal document. If we charge no fee, we will say so here and in your proposal document. Details of how any fee is worked out are available on request.
We may receive commission from the lender, paid through our licensee, if your loan settles. This is usually an upfront commission based on the loan amount and an ongoing trail commission based on the balance outstanding [commission ranges to be confirmed]. A reasonable estimate of the commission and how it is worked out is available on request and is set out in your proposal document.
[To be confirmed whether we pay fees to third parties who refer customers to us.] If we do, the classes of referrer and a reasonable estimate of the fee are available on request.
The six credit providers we do the most business with are [lender names to be confirmed]. Volume bonus arrangements: [to be confirmed]. These items are not required where this guide is combined with our licensee's Credit Guide.
Contact us first by phone +61 452 210 013, email info@batthfinance.com.au or post to Suite 25, Level 3, 21 Cityside Drive, Mickleham VIC 3064. We acknowledge complaints within 1 business day and give a written response within 30 calendar days. Our licensee's complaints process covers complaints about us. If you are not satisfied you can take your complaint to the Australian Financial Complaints Authority (AFCA), a free and independent external dispute resolution scheme. Website: https://www.afca.org.au. Phone: 1800 931 678 (9am to 5pm AEST/AEDT, weekdays). Email: info@afca.org.au. Post: GPO Box 3, Melbourne VIC 3001. AFCA member numbers: Batth Finance [to be confirmed]; LMG Broker Services Pty Ltd [to be confirmed].
We handle your personal information in line with our Privacy Policy, which explains what we collect, why, who we share it with (including our licensee and lenders) and how to access or correct it.
In writing, in person or electronically with your consent. The copy on this website is for information only; we still give the guide to you personally before providing credit assistance, and need not give it again within 12 months.
